Solutions Terrain group

A team of experienced professionals to take optimum care of all your properties, face-to-face or by telephone.

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Picto Solutions Terrain Externalisation terrain des études

Founded in
2004

4 locations

Paris Gare de Lyon

Central Toulouse

South Toulouse

Casablanca

A complementary team of

1200
interviewers

72
full-time equivalent working employees

15
supervisors

300
CATI interviewers

2 testing facilities

Paris Gare de Lyon

172 m², fitted kitchen, 20 test boxes, 3 quantis test rooms

Toulouse Hypercentre

180 m², fully equipped kitchen, 14 test boxes, 2 quantis test rooms

A network of partner rooms in France’s main cities

Two fully ownedl call centers including

45
CATI stations in
Toulouse

60
CATI stations in
Casablanca

Implantations

Paris Gare de Lyon

10, boulevard Diderot (12th arrdt)

  • Quality testing laboratory
  • Quali room with one-way mirror and video equipment

Toulouse

36, rue Alsace Lorraine (hypercenter)

  • Quanti testing laboratory

    • 116, route d’Espagne (South Toulouse)

  • Telephone platform with 45 CATI positions
  • Logistics platform

    • Casablanca Center

    Boulevard Abdelmoumen

    • Telephone platform with 60 CATI positions
    Test Rooms and Phone Platforms
    • Paris Gare de Lyon (Test Laboratory + Quali Space)
    • Toulouse City Center (Test Laboratory)
    • Toulouse South (45-seat CATI Phone Platform and Logistic Hub)
    • Casablanca (60-seat CATI Phone Platform)
    Regional Partner Rooms
    • Lille
    • Lyon
    • Nantes
    • Caen
    • Bordeaux
    • Marseille
    • Nice

    For more information, please contact:

    Nicolas, Solutions Terrain associate director

    Nicolas

    Associate director
    Head of Face-to-Face Division

    Contact
    Helene, directeur associé Solutions Terrain

    Hélène

    Associate director
    Head of CATI Division

    Contact
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    Our commitments

    Flexibility

    Because field may incur unfortunate events, we find the right solutions for a smooth and successful research.

    Reactivity

    Because you have short deadlines, we are responsive and act fast at each stage (quote requests, set-up, field, deliverables).

    Competitiveness

    Because your obstacles may be related to your budget, we offer the most competitive offer.

    Our Quality Charter

    Solutions Terrain applies to
    the ISO 20252 standards.

    Training

    The whole field staff is trained for at least 6 hours including the general principles of market research, internal organisation, ethical demands (respect Esomar and Syntec code of conduct, participants’ data protection) and methods of conducting interviews.

    Briefing

    Anyone involved in a project is briefed and given instructions according to the task assigned (fieldwork timing, sampling method, research targets, interviewing instructions)..

    Continuous Training

    The field staff is regularly assessed and feedback is presented and discussed individually.

    Quality controls on interviewers’ work

    For every new interviewer, the first assignment is thoroughly controlled..Experienced interviewers’ assignments are regularly controlled too.. The controls are done through coherence tests, call-backs of respondents and/or listening to the interviews.

    Field follow-ups

    Solutions Terrain daily provides in-depth fieldwork updates.

    Quality control reports

    They include the identity of the field controller as well as the interviewer, the method used, the score obtained, and when relevant, the corrective plan of action.

    Our references

    You want us to be in charge of your next projects?

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